What is incident response?

Incident response refers to the structured approach that organizations take to prepare for, detect, respond to, and recover from cybersecurity incidents. This process encompasses several critical steps, including identifying the security incident, containing it to prevent further damage, and mitigating the impact to restore normal operations.

When an incident occurs, the ability to quickly and effectively identify it is crucial. This not only helps in understanding the nature of the threat but also enables the security team to act promptly. Containment is equally important as it serves to limit the spread of the threat, protecting other systems and data from being compromised. Finally, mitigation efforts focus on addressing the root cause of the incident and implementing measures to reduce the risk of future incidents, ensuring a more secure environment going forward.

The other choices touch upon related aspects of organizational security and management but do not encompass the full scope of incident response. Training employees on cybersecurity measures helps to prevent incidents but does not address the response to incidents once they occur. Monitoring compliance with regulations is critical for legal and ethical operations but is distinct from the active response to security breaches. Enhancing customer satisfaction, while important for business success, is not related to the technical and procedural measures involved in addressing security incidents.