Why are "lessons learned" important in the post-incident phase?

"Lessons learned" are crucial in the post-incident phase because they provide an opportunity to analyze what occurred during a cybersecurity incident, identify gaps in existing security practices, and implement improvements. This process enables organizations to understand the factors that contributed to the incident, evaluate the effectiveness of their response, and refine their security measures to better protect against future threats.

This reflective practice leads to enhanced security protocols, staff training, and overall organizational resilience. By systematically reviewing and addressing weaknesses revealed during an incident, organizations can significantly reduce the likelihood of similar incidents occurring in the future.

The other options do not embody the primary purpose of conducting "lessons learned" sessions. Assigning blame can create a toxic work environment and detract from proactive learning and improvement. Creating media reports serves public relations goals rather than internal security enhancements. Maintaining current cybersecurity tools focuses on operational aspects rather than the strategic improvement of security posture that "lessons learned" aim to achieve.